It also might be advisable to stop by the neighbours to see if they might have grabbed the package either by mistake or for safekeeping. Sellers cannot close cases. RM say this is because the sender used 'signed for' without tracking. Thanks for your message. RM advisor confirmed that "the delivery was made by Durham Delivery Office in Durham and not Ashford. by 8foot7 Fri Feb 01, 2019 3:56 pm, Post ebay item marked as delivered but not received. Otherwise, if the seller provides tracking information that confirms the package has been delivered, there is no further obligation for a refund from them. Even though this is the least occurring reason, it does happen. A group video call means winners will get to talk to all the members for If you paid by credit or debit card, contact your card issuer for advice. If they got tracking, provided you and eBay with tracking, and it is marked as delivered, that's it, case closed. Not only can we clear a path to your rightful refunds, but we can get you the cash that's left on your gift card balance and secure any compensation you deserve. This has happened to me a couple of times with eBay initially refusing to protect me. I bid, I win, I pay - you deliver Message 2of 14 See Most Recent 1 Helpful Reply business culture in madagascar by go_mets Mon Feb 04, 2019 8:25 pm, Post But once a buyer sends an 'item not received' request, sellers have 3 days to respond and resolve the issue with the buyer. Our AI-powered app enables you to file a claim without talking to customer service representatives or wasting time on various websites. a better phone than I purchased, as a goodwill gesture? Free delivery and returns on eBay Plus items for Plus members. I think this was FedEx--I called them, they confirmed delivery and maybe even talked to the driver? Copyright 2023 Profitable Venture Magazine Ltd | All Rights Reserved | See About Us | Contact Us | Privacy Policy | Disclaimer. I have just checked using a delivered signed for parcel and the website is currently up and running. If however the system indicates, that your driver completed the delivery and received a signature then it is possible that some neighbor or nearby resident signed for the package. If I had bought the phone from Curry's and the same thing happened, they would investigate it, not me. To track the package handled by USPS, your buyer needs to: If you used FedEx to ship the package, the buyer will have to: If you used UPS as the carrier service, the buyer should: To get a refund from USPS, your eBay buyer can: Getting a refund from FedEx requires your eBay buyer to: If you used UPS for delivery, your buyer can get a refund in the following ways: Input the tracking number in the search field, Enter the tracking number, door tag number, or FedEx office order number in the search field. In hindsight, it's not worth the risk. 05:30 PM. It's PRINCIPAL, not PRINCIPLE. Luckily, the seller posted the item to a location 300 miles away from me, which saved me from getting scammed. We would like to show you a description here but the site won't allow us. a morning and I'm already sick of having to fetch my mobile phone to get on . Create an account to follow your favorite communities and start taking part in conversations. How much oil does a 18hp Briggs and stratton twin ll hold? using the eBay app. I price my stuff low so I can ship with stamps, is that why ebay is holding my money? We encourage you to continue to work directly with the seller to, Western Australia Seller Community Connect, A new look for the View Order Details page, The Seller Refurbished item condition is being removed in some categories, Single Use Plastics: Addressing Plastic Waste. I've had it happen where it was labeled "delivered" on one day and two days later the package actually arrived. Sit back and relax while we do the work. Also note that drivers also sometimes leave packages in a hidden location (behind a bush, under a mat, or inside a rear screen door, for instance) to prevent theft. Listings that are marked "Not for Sale" don't have a blue "Buy Now" button, but others will still be able to see, like, share, and comment on them. AU $16.05 to AU $25.36. File your non-reception with Ebay, call Ebay Customer Service (if the seller hasn't already), and tell them the story. Good luck! In another case it was delivered to another address (same house number but totally different street names) but they were able to retrieve it. Home - The eBay Community Save time and improve your bottom line with eBay fulfilment by Orange Connex, Weekly Chat with the eBay Community Team- 01.03.23 @2pm, Fee changes for business sellers starting from 2 March 2023, Gotta sell em all! I have a high degree of suspicion that the USPS in my city reports things as delivered when they have not, in fact, been delivered. The same thing happened to me. 30-01-2014 You dont have to bother figuring out how to file a claim or request a refund by yourself anymore! Try now. 26-06-2019 What did the AP site show against the tracking number? You bought something that didn't actually exsist. The next thing to do as a seller with a missing item is to make an insurance claim with the shipping company. That wouldn't encourage me to do much. The external trigger of the marlin 336 for sale has recently received the second recognition in stock among shooters as a design solution that provides greater security when handling weapons and. Refund options vary depending on the carrier service that you used to ship the package. Because the seller was able to, provide proof of shipment, we cannot reverse this transaction or issue a, refund. 10:11 AM. Tracking will allow them to see whether the item is late or has been delivered to the wrong location. You will receive the item as described above, and the cover you can see in the picture as is. Thanks, desperation makes one take silly risks!!! Copyright 1995-2023 eBay Inc. All Rights Reserved. 05:09 PM, "In response to your claim, the seller has provided proof of shipmentindicating that the item was shipped to you. Open a paypal dispute for item not received and escalate to a claim. Do you still have an open case? by ResearchMed Fri Feb 01, 2019 4:00 pm, Post I just realized the "Garbage" Purchase History des VAT 20% confusion on when VAT is added to stamp pu New glitch since eBay messed with purchase history. by dziuniek Mon Feb 04, 2019 7:15 am, Post What are the most valuable 3 cent stamps?. SGA Stock - Remington 870 Magpul design on a classic American shotgun Out of stock MAG460 $109. The RM advisor further added that "they don't think the sender will make this easy by asking RM this information, as they have clearly made a mistake by not adding a full address, and since they have sent such a valuable item using a non-insured service, they will only get 50 compensation". - Concierge have never stolen any parcels, the lady is very nice and keeps everyone's parcels locked away. on - I have already provided them with passport stamps etc. Topic Author. 26-06-2019 Learn more - opens in a new window or tab. I need help again. Starting bid was 30, they didn't sell was re listed. Avid user of forums on variety of interests-financial, home brewing, F-150, EV, home repair, etc. USPS is the most trusted delivery service in the USA. In one case the carrier scanned it as delivered when he got to our street, but (probably in a rush) did not deliver it and it was back in the post office. How To Deal With a UPS Damaged Package Without Losing Your Temper, USPS Damaged a Package From eBayHow To Solve the Issue Stress-Free, Reporting a DHL Lost Package the Easy Way. Made from military-standard aluminum . Package says delivered but not received it. - The eBay Community However he asked me to pay 30-01-2014 conf. Deliveries may be delayed due to Royal Mail industrial action. on 26-06-2019 But that day I received nothing. USPS used to be fairly dependable, now it's hit or miss. In addition, if the seller does not have any kind of tracking information, the resolution is the same. by htdrag11 Sat Feb 02, 2019 1:22 pm, Post Help! - DHL tracking says parcel delivered but it's not been! The G1 from Yamaha can be removed via the following steps: Use a bit of penetrating oil and wait for some time. I messaged seller After this, eBay will step in. by ResearchMed Fri Feb 01, 2019 5:59 pm, Post You can track your package by calling a USPS customer service rep, but note that the reps dont have any additional info apart from what they can find on the official website. eBay's final decision is based on their discretion. I am annoyed that I have to chase Royal mail despite giving so much evidence to ebay. My building has a concierge service, but the receptionist confirmed that she received no parcel for me. Just to be fair to the post office, they do deal with a ton of volume, so there are bound to be a bunch of complaints along the way. com A+ (1638) Add Favorite Seller Seller's Other Items Used Condition FFL is not required Ask Seller a Question Watch Immediate Checkout - Credit Card 3% Credit Card Fee Current Bid $0. Get help with an item that hasn't arrived | eBay You are welcome. few days?? If your buyer hasn't received their item and the estimated delivery date has passed, they'll let you know there's an issue by opening an "item not received" request. If you're getting a refund, it will go back to your original payment method. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Item not received- tracking says delivered. I Browse eBay eBay HelpSign In Community eBay Announcements eBay Announcements Discussion Boards Inside eBay If not, you need to go to the PO & speak to the Post Master. Preferred listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. 30-01-2014 A person receives packages or parcels containing various sorts of items which were not ordered or requested by the recipient. Using one of those two services will ensure that you have done everything possible from your end to ensure the buyers package is en route to the address the buyer provided. - Checked on RM website, it is delivered somewhere in Durham, I live in Ashford, Kent. Whilst it is unfortunate that you didn't receive your item, I must say that I think the feedback you left them is VERY harsh, considering all avenues could not have possibly been taken as yet by you in resolving this issue. USPS Says Delivered But No Package (What To Do). been received by the seller.Could you What on Earth has happened to the purchase history page over the last Please, could genuine, experienced sellers and buyers advise? Don't it always seem to go * That you don't know what you've got * Till it's gone. Report all delivery issues via the USPS website. What should I say to her? If the tracking shows delivery to the correct address, Ebay won't get involved. This signature is a placebo. I can put the amount in
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