I have a problem with AXS Tickets Are you having issues? Ask the Community Contact Support You will enter your community username and new password and done! Tink Philadelphia Tickets - Union Transfer - Apr 15, 2023 If you already have an AXS account, the tickets will be transferred to your account automatically. This is the QR code you will display upon entering the venue. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. Tickets Seat numbers it lists 13-16 ? I tried calling axs.nobody was home. Step 1: Download and Login into MLB Ballpark App. Privacy Policy | Review listing information and choose Credit Card for payout. Danielle is the author of this solution article. and our After the switch, you will enter the email address you use to access the community in order to reset your password. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). Can I have multiple tickets on one phone? On the review page, click the Transfer button to send the tickets. Was wondering if you had any update on how yours is going? If available, youll see the option to get tickets with AXS Official Resale on the event page. If they already have an AXS account set up the tickets will go in their account automatically. Yes What is AXS Official Resale and where do the tickets come from? Use of this website signifies your agreement to our. Open the App and sign in to see your tickets. I had flown from TX to NY for this show with my friend. Then your friends can get in with their own phones using the AXS app. 2021 Vivid Seats Ltd. All rights reserved. If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. Select the tickets to transfer and enter the recipients information. Yes AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Can anyone help? Trying to sell/transfer HS tickets on AXS However, we recommend that you transfer tickets to each person attending the event. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. may not be valid. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. AXS | Complaints | Better Business Bureau Profile Click the Sell button next to the event in your AXS Account. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. How will I know if my transfer was successful? Show the ticket in the App at the entrance and get them scanned to enter. AXS FAQs Many fans find it best to TRANSFER the seats to their guests prior to the event. Reddit and its partners use cookies and similar technologies to provide you with a better experience. AXS Mobile ID Ticketing FAQs | T-Mobile Arena Transferring AXS tickets to a friend : StubHub We are changing the way you register and sign-in to the StubHub Community. No. Overall, disappointing, but fair. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. How do I accept and access mobile transfer tickets? - SeatGeek There is no fee for transferring seats and you are allowed unlimited transfers. Select the tickets to sell, and then set your price and selling options. After logging into the app, verify the tickets are available in the app. If you already have an AXS account, the tickets will be transferred to your account automatically. Use the same email you use on StubHub. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. Its up to the promoter, artist, or team if you can sell tickets or not. We are changing the way you register and sign-in to the StubHub Community. Why can't I see my tickets in the App? - AXS Help Centre They assured me that the tickets would be transfered once they got ahold of the seller. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Stubhub assured me my tickets would be available. When listing tickets, you decide how long your listing will be available for others to buy. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. From everyone at Vivid Seats, we hope you enjoy your event! When I buy tickets, do I have to deal with the seller? I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. AXS handles payment and delivery so buyers and sellers never interact with each other. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. AXS App FAQ | Crypto.com Arena Select the tickets to transfer and enter the recipient's information. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Can seats be transferred to someone who doesnt have an AXS account? Browse your upcoming events and tap the ticket icon for the game or event you would like to send. Tap the gameyou are attending tap View All to see more games. OR. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. Open the AXS app Sign in or create an AXS account. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. The event staff will scan this digital barcode to let you and your party into the event. I followed the directions of creating a AXS account via the email address that they sent me the email. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? Its up to you! For more information, please see our Stubhub tix not transferred to AXS acct, show is tonight Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Show the ticket in the App at the entrance and get them scanned to enter. Youll be able to transfer money to your bank from your account on AXS.com. How far in advance can I access my tickets? Mobile Ticketing Guide | Houston Rockets - National Basketball Association They said they would get in contact with the seller and have the tickets transferred over. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. Customer service all the way to your seat, 2000-2022 StubHub. The tickets will be delivered to the buyer automatically. We bought the tickets through AXS and we have no clue how to sell or transfer them. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Sign into your AXS Account and click Listings. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. Tap Tickets Tab (pull down on the screen to refresh if necessary). Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. Sorry we couldn't be helpful. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. Have mobile tickets and cannot find barcode. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. What if my guests arrive at different times? Your tickets will no longer be listed for others to buy. Show was postponed from June 2020 to July 2021 due to covid. Click the Transfer button next to the event in your AXS account. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Here's how it works: Click the Transfer button next to the event in your AXS account. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . I purchased tickets for a concert back in February. Otherwise you have until your friend creates an account to cancel the transfer. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. You also have the option of transferring and listing your tickets for sale prior to the event. i will not book anything on stub hub as a result. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. [deleted] 1 yr. ago. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. You should see something to transfer. Apparently it is actually AXS? Yes No Still Need Help? Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. Can I still use a ticket after I have transferred or shared it with someone else? How do I accept my Mobile Electronic Transfer tickets using the MLB When its time for the event, they can open the app to show their tickets on their phone. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). Your guests will need to create an AXS account to receive tickets. It depends. Use the same email you use on StubHub. You may also review your transfers and purchase history at AXS.com. Theyll also need to get the AXS app. Click the Sell button next to the event in your AXS Account. Customer service all the way to your seat, 2000-2022 StubHub. Flew in for this show. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. Yes I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). I purchased 2 tickets through stubhub January 2020. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. You'll then be asked to review the transfer. Yes. The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. SOLD TICKETS VIA AXS. Select the tickets to sell, and then set your price and selling options. SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Try to contact them on their Twitter account. Remember, your friends can always transfer tickets back to you. Anyone have success getting something similar resolved day of show? Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. You've been successfully subscribed - thanks! Can seats be transferred to someone who doesnt have an AXS account? The gig has not been cancelled we just chose not to go. When fans have tickets they cant use, they list them for other fans to buy. Sign into your AXS Account and click Listings. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." The concert is tomorrow. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Hey guys, I just joined this group so if this isnt allowed lmk. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Lindsay is the author of this solution article. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Even if you call within 48 hours of your event, you will probably get no help at all. No, tickets must be scanned through the Rockets App or the AXS App. Transferring Tickets. Stub hub sent my hockey tickets for a las vegas game to axs. having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. Tix originally purchased Spring 2020, was postponed until today 7/31/21. AXS Mobile ID allows for convenience, flexibility and security. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. StubHub told me to call AXS and let them know this was due to the show being postponed. I bought two tickets to a New York Islanders game at Nassau Coliseum. At this point, you should see your tickets in the MLB Ballpark app. Otherwise you have until your friend creates an account to cancel the transfer. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Sign in or create an AXS account. No. Flew in for this show. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. You will enter your community username and new password and done! AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. What are my options here? With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. When will I receive my tickets? - SeatGeek These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. Browse your upcoming events and tap the ticket icon for the game or event you would. If you see a Sell button next to your tickets in your account, you can sell them! Under this tab, you'll see event details and ticket barcodes for all your upcoming events. When I sell tickets, do I have to deal with the buyer? Copyright and need to send them to a friend, transfer the tickets through your AXS account. (*If you can't remember your password, tap. You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. Press question mark to learn the rest of the keyboard shortcuts. Transfer tickets to friends (for select events). AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Ability to transfer and/or sell tickets varies by show and is subject to change. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Your guests will need to create an AXS account to receive tickets. Create an account to follow your favorite communities and start taking part in conversations. I purchased tickets for a concert back in February. Your AXS Mobile ID ticket will now show up. | If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. How do I transfer AXS Mobile ID? How do I use the Rockets App to enter the building? Select the tickets to transfer and enter the recipient's information. Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. If you see a Sell button next to your tickets in your account, you can sell them! AXS Mobile ID - FAQ - Fox Theater If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. The tickets will be delivered to the buyer automatically. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. If they already have an AXS account set up the tickets will go in their account automatically. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? Have been on hold 3+ hrs. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. Thanks! So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?).