Menu. And every deal included the $1000 per week maintenance fee and $99/perday/person to come to the resort which is no deal considering that is 2x the amount I pay by NOT being a member of the club. That was enough though. The company is owned by RCI and has timeshares in some of the most desirable vacation destinations. She added that the package is a great value, that it is transferable, and has no expiration date. If a hurricane destroys the building, there is no required repair or fix. I was scammed in May 2018. It does not guarantee any level of quality of the room. 10 Lote 13-B, Zona Hotelera, Fraudulent charges on credit card and fraudulent timeshare contract. At that point though I had caught them in so many lies and fraudulent claims that I just kept saying NO NO NO. Promotoria Sunset Group Timeshare Owners Lawsuit BIG MISTAKE! I am writing this complaint to warn every potential buyer of this horrible business and to hopefully bring total resolution to our experience. They accepted this and said they would process the paper work and credit our accounts. Reading further into the many pages of documents that we had signed off on we find out that the plan had to be cancelled within 5 business days. Peruse the fine print and ensure all that in the agreement lines up with what you consented to prior to offering any cash. I acknowledge that this consent may only be revoked by email notification to info@timeshareexitadvice.com. Youre not the only one wanting to ditch their Sunset Group timeshare. They kept us there for almost 4 hours pressuring us to upgrade our contract to receive extra weeks and other privileges. You can explore this all the more effectively by reading past timeshare exit reviews. If someone offers you an amazing deal on a timeshare package or convinces you that you can save money on a particular service, theres a good chance that they are lying and are only trying to get money from you. We review timeshare exit companies so owners can make an informed decision. I wanted to share this with anyone that might be planning a vacation to Cancun because I do not want you to be a victim as well. i wonder is there is a law firm willing to undertake one? I almost got scammed myself. Something else to remember is that anything that sounds unrealistic most likely is. Then she had someone call me to close the deal. I specifically told the sales manager that I might not meet the 7 day cancellation by mail by the time I returned home on Friday being weekend, he gave me a number to call for cancellation by Saturday/Sunday which I did. They still refused to let me leave with a copy of the unsigned contract to review with an attorney. This effectively nullifies the contract. I can't even begin to tell you how they continually bother us to meetwith a promise that it was not to sell us anything but just to provide us with new information. ALEXIS MILLER VS SUNSET AUTOMOTIVE GROUP INC - UniCourt At this point I asked them to put away the marketing material and let's review the contract line-by-line so I "understand what you are selling". In a class action lawsuit, if the plaintiff wins the case, then everyone who is involved in the class action is entitled to compensation. Ripoff Report | Sunset Group complaints, reviews, scams, lawsuits and sunsetgrouplies@hotmail.com. Lawsuit Seeks To Overturn Trump Administration's 'SUNSET Rule - NPR This may also include calls and text messages to my wireless telephone numbers. The second most common complaint is that Sunset Group uses high-pressure sales tactics. items we already possessed in the terms of the contract e originally had. Just a thought. If youre set on going the DIY route, know that it will likely be a long and difficult process. Article 99.- The purpose of rehabilitation is to reinstate the person sentenced in civil rights, We recommend you contact your timeshare company before working with a timeshare exit company. The Federal Trade Commission warns people every year that the number one reason for timeshare exit scams is paying upfront fees. Other than flying over and disrupting their sales with leaflets to potential suckers like us. They refused. Sunset Group refuses to comply with Mexican law and refund my money, in January 2023 I stayed at one of their resorts (Ocean Spa Resort, Cancun) as part of our vacation deal we had to go to a sales presentation at one of their nicer resorts. jeannette in Canada, refer to my post to CHELLE E28 RE: Article 99 of FEDERAL CONSUMER PROTECTION Mexico Things like, you must be a married couple, must bring a credit card, must stay for the whole presentation. Beware! They promise you everything and deliver NOTHING! Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. Sunset World/Pura Vida Lifestyles Premier Cancun Vacations, Cancun Travel Unlimited,Sunset Group, PURA VIDA, club sunset cancun, sunset group, sunset royal Enticing people to buy a ripoff vacation packages, took my money $1625.00 for a membership, can't even access the website PURAVIDALifestyles, took upon themselves to terminate my membership . Refer to ARTICLE 99 - I was scammed by Sunset and would like to recover my USD 3, 000. looking for group to file We are seeking total resolution. I promised nothing. All information on this website should be used as educational material. Overall makes it challenging to cancel their contracts. As weve stated, most timeshare companies do have exit programs set upits in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. It is part of the Sunset World Company. Cancel a Hilton Grand Vacations Timeshare? 5. It's such a shame that these crooks are taking advantage of vacationers. We did not buy the all-inclusive. NEVER again, I feel sorry for the people who end up falling for the Royal Elite Timeshare trap. One of the main reasons people want to get rid of their Sunset Group timeshares is because of the high-pressure sales tactics used by the company. By providing my contact information and clicking submit, I am giving MyTimeshareExitReviews.com and its partners permission to contact me about this and other future offers using the information provided. by consumers, for consumers. in our case we were threatened with original contract items to be removed by Sunset head office if we did not buy into the real estate group of the resort. Has anyone asked for a review and gotten their contract cancelled? This seemed very odd since they did purchase this timeshare from us, then sold it back to us for one dollar. 1 shows balance financed as $10, 295 in addition to the fact that this was financed at a 6.9% interest rate. Despite the fact that Sunset Group timeshare exit scams exist, it is still possible to find a reputable company with a track record of success in freeing consumers from their contracts. Sunset World Resorts & Vacation Experiences review: sunset group / fraud and dishonest. Our thought was this would be a great time to sell this timeshare and get a very generous price for it. Please don't fall for anything that has Royal Elite's name on it. They said they cannot do business via phone, fax, or email. Try Profeco, and don't take no for an answer. Not the case at all, they worked and worked on prices and packages for hours continuously offering more alcoholic beverages along the way. We are in the same boat and now they are threating us to ruin our credit. At the end of the day, staying at an all-inclusive private residency 1week that they say I would 'own' would cost $971 maintenance fee + $99/pp/pd x 2 people x 7 days = $2357 not including any trade fees. Some of them even claim that they can assist you with canceling your timeshare no matter what the case may be. We wrote up a cancellation document and presented it to Sunset Fishermen (which was easy since we were staying there). This company took advantage of the opportunity to be just as fraudulent as Sunset Group has been shown to be. Thanks! Timeshare exit companies attempt to absolve you of your timeshare contract by talking with the resort on your behalf. It does not guarantee you any actual access to a room for any amount of time. How to get rid of Starwood Timeshare Cancellation? The biggest reason we started our review website is to bring awareness of the many timeshare exit scams. Be the first one to write one. Didn't seem like a bad deal to us. We did not find any evidence of an official exit program with Sunset Group, but most timeshare companies do have such programs set up. We received our "free trip" tickets but ended up not even using them because departure times and actual trips were so limited compared to what they showed us at the airport. You dont have to go through the process alone there are people who can help you cancel your contract for a fee. Sunset Beach Group review: Scam - Complaints Board www.sunsetscam.com How to Get Out of a Sheraton Vistana Timeshare? How to Cancel Royal Holiday Club Timeshare? That night I googled them and saw a lot of bad reviews about them . Its not uncommon for people to feel like they were misled or deceived during the purchase process, and this can lead to a lawsuit. They can choose to use some weeks and rent others so that they have free vacations, or rent them all so that they can pay off their membership quicker. For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. the marina which is not even built yet was one of the best though. They can contact you with the name of "Marketing for Sunset Group" or "m4sunset" and promise you the all the best of Cancun. Same issues here, please let me know if you found solutions or atty, or any lawsuit. The services they offer can be over the top expensive and there is no assurance they will actually want to help you. You also have the option to opt-out of these cookies. File a complaint to Sunset World Resorts & Vacation Experiences, Boulevard Kukulcan Km. Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. Our "VIP week" couldn't be booked at all. Cancel Timeshare Mortgage and Maintenance Fee? As a matter of fact, once in a while everything necessary for a scammer to clear out your ledger is these forthright charges. "You get a detailed email after paying for the package, there will be a link where you can make your payment". These same complaints can be found all over the internet on various forums and review websites. Judge Denies West Hollywood's Request to Dismiss Part of Lawsuit Im praying one day there will be a law suit against them. This was again was a bad mistake. And I also check my contract and nothing in the contract that says they will buy my weeks so I know they just wanna scam me. We are now being told to write a letter to "the board" who will review it and see if we are approved to cancel our contract. I was in suspense. If your developer doesnt have an exit program, your next step would be to seek out a timeshare exit company. How to get rid of a Mayan Palace Timeshare? I can't begin to tell what a horrible experience it was. Can You Get Rid of a Sunset Group Timeshare? Cancun, Quintana ROO Mexico C.P. This is not accurate since a variety of issues could prevent you from leaving your contract, no matter how much you pay them. We attended the presentations just to get the freebies, , after 4 hours, we started to get a little frustrated, we just wanted to go out of there, we didn't care about the free gifts anymore, the swore the product they were selling wasn't a timeshare, but pretty damn sure it was. Im Michelle. We liked going out & trying different restaurants. Salesperson promises that they can rent out their weeks for over 4 times the price of the maintenance fee. http://timesharelegalaction.com/timeshare-attorney/sunset_group_lawsuit.php After all, they claimed it only went up in value and I was willing to agree in-writing to sell it back to them AT-COST if I ever decided I didn't want it. Since we had already paid for our first contract we felt we couldn't afford to let that go so when they offered to give us two other options we listened. I politely declined the offer. This comment was posted by a verified customer. Make certain to archive all that and counsel a lawyer assuming you have any inquiries in route. - sunsetsales@sunset.com.mx. Sunset World Resorts & Vacation Experiences - Complaints Board The document they show is a complete fake. A fast Google search will load several past timeshare exit scams that you educate yourself on. I'd like to see if any of our government agencies can at least stop them from doing business in the U.S. I got suspicious when they kept adding 'requirements' to the tour that they did not mention before we rented the vehicle. Are you surprised, you shouldn't be. Thanks. Its very important to google the company and read reviews about them especially if you put out big money . VW Car-Net Not Working, Lawsuit Blames 3G Sunset we were scammed and then threatened with contract removal of items if we did not buy into the Sunset group real estate group (if they even have one is yet to be determined) last April we went to Tres Rios and at their highest end rooms the ceiling of the shower was covered with black mold. There are other, more reputable companies out there that can help you cancel your timeshare contract. Sunset World Resorts & Vacation Experiences review: Sunset World Resorts & Vacation Experiences - Terrible company. We couldn't extend a stay (at our cost) ouside of the proscribed 7 days. Most of these are negative, with common complaints about high-pressure sales tactics, misrepresentation by salespeople, and difficulty cancelling contracts. My answer was that "the maintenance fee guaranteed they got paid to provide quality, not that I actually would get it." if it was a scam there would not be more than 20, 000 happy members of this group, it is not a scam, you have to use correctly your opttions and the ones who do so, have an amazing expirience with their purchase. Got a bill from Meridian Financial Services, Inc - DEBT COLLECTOR for $26, 307 yesterday.I am currently a victim of SUNSET WORLD RESORTS TIMESHARE fraud. And after that, the sales agent called me and he said that their legal department will not issue a refund so I need to keep the contract. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. The whole ordeal took over 6 hours, surrounded by multiple sales staff taking turns talking to us. It was very overwhelming and confusing. The fight over who will operate and manage the historic and publicly funded Sunset Lounge in West Palm Beach landed in a courtroom and a trial Thursday. Greetings from Earl in Fredericton We are Americas #1 Timeshare Exit Resource. Scammers will utilize double dealing, or bogus notions, to attempt to take your own data or hard-made money. zillayh@gmail.com, We are also victims of Sunset Group. In terms of why its so hard to locate a timeshare exit program, class action lawsuits are one cause. I became suspicious these series of complaints of others. They had already charged my credit card for the deposit. That HSI exchange is suppose to sell the vouchers for you at at least $500 is also abunch of bull. You will speak with two reps who tell you that they are giving a . Sunset Solutions Group LLC | Better Business Bureau Profile We recommend you contact your timeshare developer directly and ask them to help you get out of your contract. She then offered "free tickets" to area attractions (deep sea fishing, theme parks, snorkeling, diving, etc) if we would attend a 90-minute presentation over lunch the following day. They just called my house. not being from the USA it makes it difficult for us to find someone. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. Of course they continue to respond with the "we are not interested at this time" for the past 2 years. I have a duplicate copy of that . Sunset Properties Group - Real Estate Agent in Charlotte, NC - Zillow When I pressured them about a guarantee regarding the quality of the room and services they completely balked. If your developer doesnt offer an exit program, you still have other options for getting out of your contract and moving on with your life. This website uses cookies to improve your experience while you navigate through the website. Complaint / Review: Marketing 4 Sunset Group - Lied and Deceived Family then they wanted to combine 2 contracts in 2018 into one and sell us more perks. We then informed Mr. Hernandez of our intention to exercise our rights under Mexican law and cancel our contract. Please help! We signed yesterday and they said we cant cancel it. Sunset World Resorts & Vacation Experiences - Complaints Board I was in Cancun Mexico last November 2020 and stayed in Sunset Royal Beach . We should have known when she asked for a $40 deposit that would be returned to us upon completion of this presentation that something was up. We kept telling them that we had some place to go and were late and we needed to leave. Please visit this website (specially the video section) to know in detail how these companies operate. The resort they showed us "Tres Rios", is not even listed in the contract as part of the deal. Sunset Lagoon, Royal Sunset, Sunset Group Blvd. PRIVACY POLICY Unfortunately, almost every timeshare exit company promises to do the same thing. Info on Sunset Resorts, Cancun & Playa del Carmen www.sunsetscam.com Same liesA class action is not possible, you would have to sue them in Mexico. They offered to let me review with their on-sight lawyer but I refused that for obvious reasons. The company states it offers a real no up-front fee escrow option, so they don't get paid until you get your official release. We strive to be the trusted resource you can count on in the most important . Average Cost to Get Out of Your Timeshare? We were able to get our contract cancelled and $1, 000 of our $14, 000 back. Official Site | Sunset World Resorts & Vacations Experiences Sue me [censored]es! Beware of timeshare scams in Mexico! This took several months to correct. But I had to say NO about a thousand times and really dig into them for details to essentially prove to them that they are rip off artists. Case #PSC 1701479 Not much else he can do he says. When evaluating a contract, always be on the lookout for any inconsistencies, as they may point to a scam. There sat another lady who showed us where our hotel was for the week and gave us a map of the area. Can You Get Rid of a Sunset Group Timeshare? - Guide 2023 As the caller went on and on about this great deal, I googled them and page after page there were sites, like this, exploiting them for what they are. Responding to a Complaint or Petition. In the event that they dont have a rating, or their grade is extremely low (a F particularly), then staying away from them is ideal. Discover Riviera Maya Reservations for Non-Members Resort Select a Resort Check-In Mar02 Check-Out Mar04 Adults 02 Children 00 Member Promotions I then noticed this same lady signaling another worker to direct us to one of the many kiosk type desks set up in the airport lobby. They said that they needed some business write offs for their firm. Write a review Sign in. It does not say what "services" are. 2. By not allowing us to exercise our rights to cancel our contract within the time period set by Mexican law, Jose Luis Hernandez, Patricio Muldowney, Alvaro Cardena, Rosalie Silva, Jennifer Snyder, and other participating members of the Sales, Marketing, Management, and Legal staff employed by Sunset Fishermens violated Mexican law and committed fraud. We have the same story as you. There is equity in the "purchase". this is a site in teh USA who says they files a case. Ripoff Report | Sunset Lagoon, Royal Review - Cancun, Nationwide Its critical that you figure out how to distinguish a scam so can protect yourself and your funds from now on. There have been several class-action lawsuits filed against Sunset Group in recent years. By providing my contact information and clicking submit, I am giving TimeshareExitAdvice.com and its partners permission to contact me about this and other future offers using the information provided. These companies specialize in helping people just like you get out of their timeshare contracts. That proved to me they were lying about the value of the "product". All they would say is "that is what your maintenance fee guarantees". 2. How To Get Out of a Diamond Resorts Timeshare? Submit a complaint and get your issue resolved. BEWARE this is a scam. If they do not refund our $8000, WISH TO FIGHT THEM LEGALLY! The top manager now telling me that phone cancellation is not acceptable & was forcing me to keep the Timeshare which I totally refused. I asked to take the contract home to have a lawyer review and if OK I would mail them a check and signed documents. I did hire a lawyer cost around $4000.00 he sent letters to the agency with little response. However, you may still be able to get out of your contract by exercising your rights as a consumer. Search. Jan 06, 2019 4:36 pm EST. when we went to the sellers office we were told they do not buy back units. Have you ever thought of a class action suit or is that possible for an American citizen to file a class action in Mexico? Sunset World Group Reaffirms its Leadership in the Vacation - PRWeb SHAME OF THESE PEOPLE FOR LYING TO THEIR MEMBERS! Ripoff Report | sunset group complaints, reviews, scams, lawsuits and There is a big rip-off scam going on and the company is using a lot of different names to lure innocent people to sign with them. There are other, more trustworthy organizations out there that can assist you with dropping your timeshare contract. Timeshare Compliance claims they provide timeshare exit services for frustrated timeshare owners who want to get rid of their timeshares. Two of the biggest warning signs are if a company asks for payment upfront, or if they cold-call potential customers.